Return Policy

At Bandace, your satisfaction with our handmade products is our top priority. If something isn’t right, we’re here to fix it—quickly and hassle-free.

🧵 Scope of This Policy

This policy applies to all items purchased from Bandace.com and delivered within the United States. Return eligibility may vary for international orders.

🚫 No Returns for Damaged or Wrong Items

To keep things simple and stress-free:

• You do not need to return damaged or incorrect items.
• Simply send us 1–2 clear photos (preferably taken in daylight) to support@bandace.com.
• We’ll issue a full refund or send a replacement if available.

⚠️ Note: Minor color variations due to screen settings or lighting are not considered defects.

📦 No-Reason Returns

If you change your mind:

• You may return items within 30 days of receiving your order.
• Return shipping costs are your responsibility.
• A 20% restocking and handling fee will be deducted. You’ll receive 80% of the order value once the return is received.
• Items must be unused, unwashed, and in original packaging.
• Do not return items to the address on the package. Please email us for the correct return address.
• For returns valued over $100, we recommend using a trackable shipping service or insurance.

📏 Wrong Size?

If the item does not match the measurements on the product page, send us measurement photos at support@bandace.com for review.

👉 Last updated:July 31, 2025